PRIVACY POLICY

Last updated: March 29, 2026

INTRODUCTION

This Privacy Policy describes how USECRAWL LTD ("Usecrawl", "we", "us", or "our") collects, uses, and protects personal information when you use our SEO audit, keyword ranking, and traffic analytics platform ("Platform").

By using the Platform, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT

1.1. Account Information

When you create an account, we collect:

• Full name
• Email address
• Company name (optional)
• Password (encrypted)
• Billing information (processed by our payment provider)

1.2. Usage Data

We automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited within the Platform
• Features used and actions taken
• Session duration
• Referral source

1.3. Website Data

When you use our audit and tracking tools:

• URLs and pages you choose to audit
• Keyword lists you create
• Competitor domains you monitor
• SEO reports generated

1.4. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session
• Remember your preferences
• Analyze usage patterns
• Improve our services

2. HOW WE USE YOUR INFORMATION

2.1. We use your information to:

a) Provide and maintain the Platform b) Process your subscription and payments c) Send transactional emails (confirmations, alerts, reports) d) Provide customer support e) Improve and optimize our services f) Detect and prevent fraud or abuse g) Comply with legal obligations

2.2. With your consent, we may also: a) Send marketing communications about new features and offers b) Use analytics to understand usage patterns

3. DATA SHARING

3.1. We Share Data With

a) Service Providers: Cloud hosting, payment processing, email delivery, and analytics services that help us operate the Platform.

b) Legal Requirements: When required by law, court order, or governmental authority.

c) Business Transfers: In connection with a merger, acquisition, or sale of assets (with prior notice).

3.2. We Do NOT

a) Sell your personal data to third parties b) Share your SEO data or website information with competitors c) Use your data for purposes unrelated to the Services d) Share your information without a legal basis

4. DATA SECURITY

4.1. We implement industry-standard security measures including:

• Encryption in transit (TLS) and at rest (AES-256)
• Regular security audits
• Access controls and authentication
• Daily automated backups
• Monitoring for suspicious activity

4.2. While we strive to protect your data, no method of transmission over the internet is 100% secure.

5. DATA RETENTION

5.1. We retain your data for as long as your account is active or as needed to provide the Services.

5.2. After account deletion:

• Account data is deleted within 30 days
• Backups are purged within 90 days
• Anonymized analytics may be retained indefinitely

5.3. We may retain certain information as required by law.

6. YOUR RIGHTS

6.1. Depending on your jurisdiction, you may have the right to:

a) Access your personal data b) Correct inaccurate data c) Delete your data d) Export your data in a portable format e) Object to certain processing activities f) Withdraw consent where processing is based on consent

6.2. To exercise your rights, contact us at [email protected].

6.3. We will respond to requests within 30 days.

7. INTERNATIONAL DATA TRANSFERS

7.1. Your data may be transferred to and processed in countries other than your own.

7.2. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses.

8. CHILDREN'S PRIVACY

8.1. The Platform is not intended for use by individuals under 18 years of age.

8.2. We do not knowingly collect personal information from children.

9. COOKIES

9.1. Types of Cookies We Use

Essential Cookies: Required for the Platform to function (session management, authentication).

Analytics Cookies: Help us understand how users interact with the Platform (Google Analytics, PostHog).

Functional Cookies: Remember your preferences and settings.

9.2. Managing Cookies

You can manage cookies through your browser settings. Disabling essential cookies may affect Platform functionality.

10. THIRD-PARTY SERVICES

10.1. We use the following third-party services:

11. CHANGES TO THIS POLICY

11.1. We may update this Privacy Policy from time to time.

11.2. Material changes will be communicated via email or through the Platform.

11.3. The updated policy will be effective upon posting, with the "Last updated" date revised accordingly.

12. CONTACT US

For questions about this Privacy Policy or our data practices:

Email: [email protected]Website: www.usecrawl.com

USECRAWL — Your Privacy Matters

Version 1.0 — March 2026